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1304.51

| 1304.50(a)(1) Program
Governance
(a) Policy Council, Policy Committee, and Parent Committee Structure
(b) Policy Group Composition and Formation
(c) Policy Group Responsibilities - General
(d) The Policy Council or Policy Committee
(e) Parent Committee
(f) Policy Council, Policy Committee, and Parent Committee
Reimbursement
(g) Governing Body Responsibilities
(h) Internal Dispute Resolution
Appendix A to 1304.50 - Governance and Management Responsibilities |
Introduction to 1304.50
The objective of 45 CFR 1304.50 is to ensure that each grantee and
delegate agency has an established policy group and a well-functioning governing body that
share responsibility for overseeing the delivery of high quality services to children and
families in accordance with Head Start legislation, regulations, and policies. Through the
Policy Council and Policy Committee groups with policy-making authority at the
grantee and delegate agency levels, respectively and through the local Parent
Committees, parents and other community representatives are empowered to actively
participate in the shared decision-making process.
This section describes the formal structure of shared governance,
outlining the composition and responsibilities of policy groups, Parent Committees, and
governing bodies. The standards also discuss policy group and Parent Committee
reimbursements and the need for internal dispute mechanisms. Finally, the chart
"Governance and Management Responsibilities" in Appendix A of this section
restates the responsibilities and outlines the interactions of policy groups, governing
bodies, and agency management staff. |
| Performance Standard 1304.50(a)(1)
(a) Policy Council, Policy Committee, and Parent Committee
structure.
(1) Grantee and delegate agencies must establish and maintain a
formal structure of shared governance through which parents can participate in policy
making or in other decisions about the program. This structure must consist of the
following groups, as required:
(i) Policy Council. This Council must be established at the grantee
level.
(ii) Policy Committee. This Committee must be established at the
delegate agency level when the program is administered in whole or in part by such
agencies (see 45 CFR 1301.2 for a definition of a delegate agency).
(iii) Parent Committee. For center-based programs, this Committee
must be established at the center level. For other program options, an equivalent
Committee must be established at the local program level. When programs operate more than
one option from the same site, the Parent Committee membership is combined unless parents
choose to have a separate Committee for each option. |
Related Information: See 45 CFR 1306.3(h)
for the definition of a Head Start parent.
Rationale: A formal structure of program governance provides
parents and other community representatives with the authority and opportunity to
participate in shared decision-making concerning program design and implementation. This
rationale serves 45 CFR 1304.50(a)(1)-(5).
Guidance: Although the formal structure of governance will
vary across local agencies, policy groups and Parent Committees are required for all. Each
agency has only one policy group.
Policy groups the Policy Council at the grantee agency level
and the Policy Committee at the delegate agency level have policy-making authority
and, therefore, are governed by locally determined bylaws that ensure clarity and
consistency in function and purpose.
Parent Committees provide every parent of an enrolled child with the
opportunity to assist in the development of activities that address their interests and
needs and that support the education and healthy development of their children.
Agencies provide parents, community representatives, community
partners, and staff with training regarding program governance and shared decision-making,
so they may understand and support the purpose of the Policy Council, Policy Committee,
and Parent Committee. |
| Performance Standard 1304.50(a)(2)
(2) Parent Committees must be comprised exclusively of the parents
of children currently enrolled at the center level for center-based programs or at the
equivalent level for other program options (see 45 CFR 1306.3(h) for a definition of a
Head Start parent). |
Guidance: All parents of enrolled
children are automatically members of a Parent Committee. The Parent Committee may choose
to develop smaller groups to facilitate in-depth discussions of significant issues before
such issues are considered by the larger Parent Committee. The formation of subgroups also
encourages the participation of those who feel more comfortable expressing opinions in
smaller groups. The Parent Committee may choose to structure meetings around a breakfast,
potluck meal, or other social event, to encourage participation by as many parents as
possible. |
| Performance Standard 1304.50(a)(3)
(3) All Policy Councils, Policy Committees, and Parent Committees
must be established as early in the program year as possible. Grantee Policy Councils and
delegate Policy Committees may not be dissolved until successor Councils or Committees are
elected and seated. |
Related Information:
See 45 CFR 1304.52(k)(4) on providing training to members of the Policy Councils and
Policy Committees.
Guidance: Because shared decision-making is a critical
element of ongoing planning, it is important for agencies to maintain effective grantee
Policy Councils, delegate Policy Committees, and Parent Committees from one year to the
next. The following are suggestions for encouraging the parents of newly enrolled children
to participate in policy groups and Parent Committees:
 | Discuss policy groups and Parent Committees during recruitment; |
 | Display posters, show videos, or use other means to provide
information about the role and importance of the policy groups and Parent Committees and
about the nature and timing of the election process; |
 | Provide opportunities for outgoing members of policy groups to play
an active role in recruiting, meeting with, welcoming, training, and providing one-on-one
mentoring to potential new members; and |
 | Invite new parents to observe Policy Council or Policy Committee
meetings. |
Although outgoing parents from Policy Councils or Policy Committees
may not have children in Head Start at the beginning of the next program year, it is
important that parents complete their term and continue in a policy-making role until new
parents are elected and seated. It may be necessary to develop procedures to maintain the
participation of outgoing parents or to elect parents to complete an unexpired term, if
parents have left the area, as is often the case in migrant programs.
In order to meet the mandate for parental involvement, a new grantee
or delegate agency needs to form an appropriate interim policy group that represents potential
Head Start parents, as well as other community members. This interim body is
immediately involved in start-up program planning, the development of interim procedures,
and the hiring of staff. |
| Performance Standard 1304.50(a)(4)
(4) When a grantee has delegated the entire Head Start program to
one delegate agency, it is not necessary to have a Policy Committee in addition to a
grantee agency Policy Council. |
Guidance: In situations where a grantee
delegates the entire Head Start program to one delegate agency, the Policy Council takes
on all policy responsibilities. Grantees have procedures that describe how decisions are
made involving the grantee governing body, the delegate governing body, and the Policy
Council. |
| Performance Standard 1304.50(a)(5)
(5) The governing body (the group with legal and fiscal
responsibility for administering the Early Head Start or Head Start program) and the
Policy Council or Policy Committee must not have identical memberships and functions. |
Related Information: See 45 CFR
1304.50(g) for information on governing body responsibilities, and the chart,
"Governance and Management Responsibilities," in Appendix A to this section,
which describes the roles and responsibilities of the governing body, the Policy
Council and the Policy Committee, and key management staff.
Guidance: Agencies review membership lists and bylaws to
ensure that memberships and functions of the governing body and the policy group are not
identical. Communication between the groups is improved if there is at least one
representative from the governing body serving on the policy group and at least one
representative from the policy group serving on the governing body. |
| Performance Standard 1304.50(b)(1)
(b)(7)
(b) Policy group composition and formation.
(1) Each grantee and delegate agency governing body operating an
Early Head Start or Head Start program must (except where such authority is ceded to the
Policy Council or Policy Committee) propose, within the framework of these regulations,
the total size of their respective policy groups (based on the number of centers,
classrooms, or other program option units, and the number of children served by their
Early Head Start or Head Start program), the procedures for the election of parent
members, and the procedure for the selection of community representatives. These proposals
must be approved by the Policy Council or Policy Committee.
(2) Policy Councils and Policy Committees must be comprised of two
types of representatives: parents of currently enrolled children and community
representatives. At least 51 percent of the members of these policy groups must be the
parents of currently enrolled children (see 45 CFR 1306.3(h) for a definition of a Head
Start parent).
(3) Community representatives must be drawn from the local
community: businesses; public or private community, civic, and professional organizations;
and others who are familiar with resources and services for low-income children and
families, including, for example, the parents of formerly enrolled children.
(4) All parent members of Policy Councils or Policy Committees must
stand for election or re-election annually. All community representatives also must be
selected annually.
(5) Policy Councils and Policy Committees must limit the number of
one-year terms any individual may serve on either body to a combined total of three terms.
(6) No grantee or delegate agency staff (or members of their
immediate families) may serve on Policy Councils or Policy Committees except parents who
occasionally substitute for regular Early Head Start or Head Start staff. In the case of
Tribal grantees, this exclusion applies only to Tribal staff who work in areas directly
related to or which directly impact upon any Early Head Start or Head Start
administrative, fiscal or programmatic issues.
(7) Parents of children currently enrolled in all program options
must be proportionately represented on established policy groups. |
Rationale: Established procedures for
electing parent members and selecting community representatives ensure consistency and
fairness in the selection of policy group members. It is essential that families receiving
services play an active role in making decisions about such services, and that the Head
Start program reflects the community as a whole. This rationale serves 45 CFR
1304.50(b)(1)-(7). Guidance: The following are
suggestions for the governing body and policy group review of procedures for parent
elections:
 | Inform all parents of their vital role in program governance; |
 | Ensure that there is a fair method of nomination, either by parents
nominating themselves or by other parents nominating them; nominations should be placed
only with the consent of the nominee; |
 | Provide proportionate representation to parents in all program
options and settings. If agencies operate programs serving different geographical regions
or ethnic groups, to adopt policies to ensure that all groups being served will have an
equal opportunity to serve on policy groups; and |
 | Consider using Parent Committees to facilitate the process of
nominating and electing parents to the Policy Council or Policy Committee. |
Parents are involved in every step of the process for selecting
community representatives. Parents may be involved, for example, in discussions of the
issues of interest and the types of community representatives needed in the coming year,
as well as in developing methods for soliciting and screening potential candidates.
When nominating parent members or selecting community
representatives to policy groups, consider:
 | The willingness and ability of the potential members to contribute
time and effort to the program and to serve as mentors and role models, as well as
resource persons; |
 | The diversity of the group of individuals nominated, with
consideration being given to the programs or program options in which the children of
nominees are enrolled; |
 | The agencys goals and the information generated by the
Community Assessment; and |
 | The desirability of having representation from the governing body to
the policy group, in order to improve communication between the two groups. |
Agencies and policy groups establish procedures for monitoring the
three-year limit for both parents and community representatives. Agencies also develop
volunteer opportunities that allow former policy group members to use their skills and
experience to support program activities and operations. If agencies view and present the
opportunity of serving on policy groups as a time to learn new skills and to gain
self-confidence in a supportive environment, parents will understand the value of leaving
a policy group after a few years, and of moving into other leadership roles in school
organizations and in the larger community.
Personnel policies and bylaws address potential conflicts of
interest between agency employment and membership on a Policy Council or Policy Committee.
For example, agencies may consider developing policies that define "occasional
substitute" and that determine at what point in the hiring process a candidate for a
Head Start position must resign his or her membership from a policy group, that is, upon
application or upon hiring. |
| Performance Standard 1304.50(c)
& (d)
(c) Policy group responsibilities - general.
At a minimum policy groups must be charged with the responsibilities
described in paragraphs (d), (f), (g), and (h) of this section and repeated in appendix A
of this section.
(d) The Policy Council or Policy Committee.
(1) Policy Councils and Policy Committees must work in partnership
with key management staff and the governing body to develop, review, and approve or
disapprove the following policies and procedures: |
Rationale: Policy
groups are established and charged with the specific functions outlined in paragraphs (d),
(f), (g), and (h) of this section and in the chart, "Governance and Management
Responsibilities," in Appendix A of this section, in order to ensure that parents
have the opportunity to be involved in shared decision-making. Policy groups provide a
vehicle for parents to assume leadership roles in representing the collective interests of
all families. This rationale serves 45 CFR 1304.50(c), (d), (f), (g), (h), and Appendix A
of this section.
Guidance: Formal systems of communication and a thoughtful
plan of ongoing training serve as a critical foundation to the development of effective
working partnerships among the policy group, the governing body, and key management staff.
To further support cooperative relationships, grantee and delegate agencies:
 | Develop a consultation and approval process that is integrated
between the policy group and governing body in order to expedite agency decision-making
concerning the Head Start program; |
 | Establish written procedures for many of the policy approval
functions of the governing body and the Policy Council or Policy Committee; |
 | Recognize that having organized and agreed upon practices reduces the
time and effort needed to conduct business and reduces conflict between the groups; |
 | Recognize the role of staff in developing policy issues for
consideration, discussion, and approval by both the policy group and the governing body;
and |
 | Provide information to the policy groups in a timely manner in order
to support effective decision-making. |
|
| Performance Standard 1304.50(d)(1)(i)
(i) All funding applications and amendments to funding applications
for Early Head Start and Head Start, including administrative services, prior to the
submission of such applications to the grantee (in the case of Policy Committees) or to
HHS (in the case of Policy Councils); |
Related Information:
See function (I)(e) in the chart, "Governance and Management Responsibilities,"
in Appendix A of this section.
Guidance: The agencys planning process provides for
the involvement of the governing body and the Policy Council or Policy Committee at
strategic points during the development of all funding applications. The following are
suggestions for involving grantee Policy Councils and delegate Policy Committees in a
meaningful review of applications and related materials:
 | Consider the funding application as part of an ongoing planning
process, and involve members in the decision-making process early on, before the
applications and related materials are drafted; |
 | Provide timely training on the interrelated nature of budgets and
program planning (see 45 CFR 1304.52(k)(4)); and |
 | Provide frequent information on program progress and expenditures to
create a climate in which agency decision-making is supported by adequate and ongoing
information about agency activities (see 45 CFR 1304.51(h)(1) on financial and program
reporting systems). |
|
| Performance Standard 1304.50(d)(1)(ii)
(ii) Procedures describing how the governing body and the
appropriate policy group will implement shared decision-making; |
Related Information:
See function (II)(c) in the chart, "Governance and Management Responsibilities,"
in Appendix A of this section. Also see 45 CFR 1304.51(d) for information on communication
between the Policy Council or Policy Committee and the governing body.
Guidance: Shared decision-making presents a variety of
challenges. Suggested strategies for successful shared decision-making follow:
 | Develop written procedures describing how the sharing of
responsibilities across the functions specified in the chart in Appendix A of this section
will be implemented; |
 | Ensure that the Policy Council, the Policy Committee, and the
governing body receive regular and accurate information about program planning, policies,
and agency operations through the communication system required by 45 CFR 1304.51(a); and |
 | Support open channels of communication between the grantee Policy
Council or the delegate Policy Committee and the relevant governing body through such
measures as |
 | the exchange of minutes from meetings, |
 | forums for open discussions between the groups, |
 | joint meetings on specific issues or concerns, |
 | the participation of policy group members in staff meetings, and |
 | concurrent membership of selected individuals on both the governing
body and policy group. |
|
| Performance Standard 1304.50(d)(1)(iii)
& (iv)
(iii) Procedures for program planning in accordance with this part
and the requirements of 45 CFR Part 1305.3;
(iv) The programs philosophy and long- and short-range program
goals and objectives (see 45 CFR 1304.51(a) and 45 CFR 1305.3 for additional requirements
regarding program planning); |
Related Information:
See functions (I)(a) and (b) in the chart, "Governance and Management
Responsibilities," in Appendix A of this section. Also, see 45 CFR 1304.51(a) on
program planning, and specifically, 45 CFR 1304.51(a)(1)(ii) on formulating long-range
goals and short-term objectives.
Guidance: Active policy group participation in program
planning is critical to the continuous process of program improvement. The following are
suggestions for involving Policy Councils and Policy Committees in program planning and in
shaping the programs philosophy and long- and short-range goals and objectives:
 | Ensure that members are aware of established agency time frames and
procedures for program planning; |
 | Ensure that the Policy Council and Policy Committee participate in
discussions concerning program vision; |
 | Establish subcommittees, as needed, to work with the director, the
governing body, and appropriate staff on developing and analyzing program plans,
long-range goals and short-term objectives for each program area; |
 | Obtain recommendations from Parent Committees; |
 | Provide input on relevant community issues; |
 | Review financial statements of the program and explore program
resources to determine if adequate resources exist to support goals and objectives; and |
 | For Policy Councils of agencies with delegate agencies, ensure that
the grantee agencys planning procedures describe how delegate agencies will
integrate their planning activities into those of the grantee. |
|
| Performance Standard 1304.50(d)(1)(v)
(v) The selection of delegate agencies and their service areas (this
regulation is binding on Policy Councils exclusively)(see 45 CFR 1301.33 and 45 CFR
1305.3(a) for additional requirements about delegate agency and service area selection,
respectively); |
Related Information: See functions (I)(c)
in the chart, "Governance and Management Responsibilities," in Appendix A of
this section. Guidance: Approval of delegate
agencies and their service areas is a shared decision of the Policy Council and the
governing body. The provision of all information to both groups in a time-sequenced manner
supports and facilitates the agencys decision-making processes and minimizes
conflict as well. |
| Performance Standard 1304.50(d)(1)(vi)
(vi) The composition of the Policy Council or the Policy Committee
and the procedures by which policy group members are chosen; |
Related Information: See functions
(II)(a) in the chart, "Governance and Management Responsibilities," in Appendix
A of this section; and see 45 CFR 1304.50(b)(1) regarding policy group composition and
formation.
Guidance: See cross-references under "Related
Information" for this standard. |
| Performance Standard 1304.50(d)(1)(vii)
(vii) Criteria for defining recruitment, selection, and enrollment
priorities, in accordance with the requirements of 45 CFR part 1305; |
Related Information: See functions
(I)(d) and (b) in the chart, "Governance and Management Responsibilities," in
Appendix A of this section.
Guidance: To facilitate the meaningful participation of
policy group members in the periodic reviews of criteria for recruitment, selection, and
enrollment priorities, policy group members need to be familiar with the requirements of
45 CFR 1305. They are encouraged to examine how the enrollment process is working in
relationship to these requirements as well as their understanding of the program
philosophy and the needs of children and families in the community. |
| Performance Standard 1304.50(d)(1)(viii)
(viii) The annual self-assessment of the grantee or delegate
agencys progress in carrying out the programmatic and fiscal intent of its grant
application, including planning or other actions that may result from the review of the
annual audit and findings from the Federal monitoring review (see 45 CFR 1304.51(i)(1) for
additional requirements about the annual self-assessment); |
Related Information:
See functions (I)(g) and (b) in the chart, "Governance and Management
Responsibilities," in Appendix A of this section.
Guidance: As active participants in the ongoing process of
annual self-assessment, as required under 45 CFR 1304.51(i), the Policy Council and Policy
Committee consider the extent to which:
 | The time schedule for self-assessment is reasonable; |
 | An appropriate assessment team has been formed, which includes
parents and adequate representation from the community; |
 | The self-assessment team receives training on how to conduct an
assessment; |
 | All team members are fully aware of the results of the last
self-assessment, as well as of the Federal monitoring review; |
 | The measures used to conduct the self-assessment adequately evaluate
the program; |
 | Findings from the self-assessment are reported to the Policy Council,
Policy Committee, Parent Committees, and governing bodies; and |
 | Improvement plans are appropriate and feasible in terms of resources
and time frames. |
Policy groups also review the agencys procedures to ensure
that an annual independent audit is conducted, in accordance with 45 CFR 1301.31, and
copies of the audit are available to them. |
| Performance Standard 1304.50(d)(1)(ix)
(ix) Program personnel policies and subsequent changes to those
policies, in accordance with 45 CFR 1301.31, including standards of conduct for program
staff, consultants, and volunteers; and |
Related Information:
See function (III)(a) in the chart, "Governance and Management
Responsibilities," in Appendix A of this section; 45 CFR 1301.31 on personnel
policies; and 45 CFR 1304.52(h) on standards of conduct for program staff, consultants,
and volunteers.
Guidance: Policy groups are knowledgeable about personnel
policies, because of their roles in approving or disapproving decisions to hire or
terminate staff. Elements to consider during the review of personnel policies include:
 | The effectiveness of the personnel policies in securing qualified
staff who can provide appropriate services and who reflect the families served; |
 | The potential need for modifications or addendums to agency-wide
personnel policies and procedures, so that program staff are treated in accordance with 45
CFR 1301.31; and |
 | The possible desirability of focusing the review on a particular
area, such as benefits, recruitment, promotion procedures, salaries, job descriptions, or
grievance procedures, during any given year. |
|
| Performance Standard 1304.50(d)(1)(x)
& (xi)
(x) Decisions to hire or terminate the Early Head Start or Head
Start director of the grantee or delegate agency; and
(xi) Decisions to hire or terminate any person who works primarily
for the Early Head Start or Head Start program of the grantee or delegate agency. |
Related Information:
See functions (III)(b)-(e) in the chart, "Governance and Management
Responsibilities," in Appendix A of this section; and see 45 CFR 1304.50(e)(3) on
Parent Committee involvement in the recruitment and screening of Head Start employees.
Guidance: A method for including the Policy Council or
Policy Committee in the approval or disapproval of decisions to hire or terminate
individuals working for the program is essential. Some roles of the Policy Council or
Policy Committee are to:
 | Actively participate in the personnel process through such means as
establishing a personnel committee that is charged with making recommendations to the full
Policy Council or Policy Committee; |
 | Ensure that positions are openly advertised; |
 | Work with Parent Committees to implement the recruitment, selection,
and approval process; |
 | Encourage parents to understand the employment process and to apply
for jobs for which they are qualified; and |
 | Participate in the approval process, without taking responsibility
for directly hiring or terminating individuals, because this is a management function. |
To avoid barriers to hiring staff on a timely basis, migrant
programs and other programs with geographical constraints develop guidelines for securing
input from policy group members who are not living in the local area at the time of the
hiring process. |
| Performance Standard 1304.50(d)(2)(i)
(2) In addition, Policy Councils and Policy Committees must perform
the following functions directly:
(i) Serve as a link to the Parent Committees, grantee and delegate
agency governing bodies, public and private organizations, and the communities they serve; |
Related Information:
See 45 CFR 1304.51(b) regarding communication with the community.
Guidance: Members of policy groups play an active role in
listening to parents and community agencies by:
 | Supporting parents in being effective spokespeople in the community
by providing training in such areas as communication and listening skills; |
 | Being members of grantee and delegate agency governing bodies and
other community boards in order to share information about services for children and their
families; |
 | Reporting back to parents, keeping them informed about policy group
actions through Parent Committee meetings, program newsletters, bulletin boards, and
one-on-one contacts; |
 | Ensuring that staff provide basic information, such as copies of the Head
Start Program Performance Standards, bylaws, notices, and general information, to all
interested parties; |
 | Being familiar with resources in the community; |
 | Fostering positive community relationships; and |
 | Becoming advocates and leaders at local, State, Tribal, and Federal
levels. |
|
| Performance Standard 1304.50(d)(2)(ii)
(ii) Assist Parent Committees in communicating with parents enrolled
in all program options to ensure that they understand their rights, responsibilities, and
opportunities in Early Head Start and Head Start and to encourage their participation in
the program; |
Related Information: See 45 CFR
1304.40(d)(3) on parent participation in the program, and 45 CFR 1304.51(c) on
communication with families.
Guidance: The Policy Council and Policy Committee play
important leadership roles in working with the Parent Committees to encourage all parents
to participate in the activities of the Parent Committees and policy groups, as well as in
other program activities. Effective methods for communicating the importance of parent
participation vary, depending upon the parents and program. One suggestion is for members
of these groups to work with staff in developing a handbook addressing parental rights,
responsibilities, and opportunities. |
| Performance Standard 1304.50(d)(2)(iii)
(iii) Assist Parent Committees in planning, coordinating, and
organizing program activities for parents with the assistance of staff, and ensuring that
funds set aside from program budgets are used to support parent activities; |
Related Information:
See 45 CFR 1304.50(e) on Parent Committee responsibilities.
Guidance: Parent Committees are allowed broad latitude when
planning, coordinating, and organizing activities. Grantee Policy Councils and delegate
Policy Committees, as well as staff, are available to support the Parent Committees in
planning these activities, as needed, by:
 | Encouraging parents to discuss all parent activities that the program
currently sponsors and to assess the effectiveness of those activities; |
 | Obtaining input from parents about what they would like to do in the
program; |
 | Assisting in securing funding, personnel, and other resources to
support desired activities; |
 | Discussing when to use parent activity funds to help carry out
proposed activities; and |
 | Encouraging Parent Committees to take responsibility for submitting a
recommended budget for parent activity funds for the following year to the Policy Council
or Policy Committee. |
|
| Performance Standard 1304.50(d)(2)(iv)
(iv) Assist in recruiting volunteer services from parents, community
residents, and community organizations, and assist in the mobilization of community
resources to meet identified needs; and |
Related Information:
See 45 CFR 1304.41(a)(3) for information on volunteer outreach.
Guidance: In order to assist in recruiting volunteers and in
mobilizing community resources, Policy Councils and Policy Committees:
 | Work with the Parent Committees to encourage parent participation; |
 | Identify how volunteers and community resources can extend program
services; |
 | Assess the types and quality of volunteer opportunities; |
 | Suggest where to look for community volunteers and resources; |
 | Supplement agency volunteer outreach efforts; and |
 | Collaborate with local foundations and other organizations to
mobilize resources. |
|
| Performance Standard 1304.50(d)(2)(v)
(v) Establish and maintain procedures for working with the grantee
or delegate agency to resolve community complaints about the program. |
Related Information:
See function (II)(e) in the chart, "Governance and Management Responsibilities,"
in Appendix A of this section; and see 45 CFR 1304.51(b) regarding communication with the
community.
Guidance: The following are suggested procedures for
fostering good community relations and resolving community complaints:
 | Foster positive community relations by being proactive with local
agencies; |
 | Conduct outreach to community agencies or individuals to solicit
constructive suggestions for quality improvement; |
 | Establish a follow-up process to respond to all community inquiries;
and |
 | Develop procedures that describe specific steps in the process for
addressing community concerns and for resolving complaints and make copies of such
procedures available widely. |
|
| Performance Standard 1304.50(e)(1),
(2) & (3)
(e) Parent Committee.
The Parent Committee must carry out at least the following minimum
responsibilities:
(1) Advise staff in developing and implementing local program
policies, activities, and services;
(2) Plan, conduct, and participate in informal as well as formal
programs and activities for parents and staff; and
(3) Within the guidelines established by the governing body, Policy
Council, or Policy Committee, participate in the recruitment and screening of Early Head
Start and Head Start employees. |
Rationale:
Parent Committees provide all parents with a broad range of opportunities to participate
in the shared decision-making process.
Related Information: See 45 CFR 1304.40, Family
Partnerships, sections (a)(4), (a)(5), (d), (e) and (f) for information on parent
involvement, parent education programs, and other interactions with parents.
Guidance: Parent Committees contribute to program
development and operations in many ways, including, but not limited to:
 | Electing policy group representatives; |
 | Becoming involved in the development of the programs curriculum
and approach to child development and education (see 45 CFR 1304.21(a)(2)(i) and 45 CFR
1304.40(e)(1)); |
 | Designing program activities planned for various program settings,
group socialization experiences, and weekly home visits; |
 | Locating resources to carry out program activities; |
 | Bringing parents together to share common interests; |
 | Working with the Policy Council or Policy Committee to support
program development and implementation; and |
 | Planning programs and activities for parents and staff. Parent
Committees are encouraged to discover and discuss what parents would like to do and what
they would like to learn; and to discuss how these ideas can be carried out with or
without staff assistance. |
In addition, Parent Committee members play a vital role in the
recruitment and screening of employees. Within the guidelines established by the Policy
Council or Policy Committee, members of Parent Committees:
 | Assist agencies to determine how and where to recruit potential
employees; |
 | Help determine the selection criteria; and |
 | Participate in the interview process. |
|
| Performance Standard 1304.50(f)
(f) Policy Council, Policy Committee, and Parent Committee
reimbursement.
Grantee and delegate agencies must enable low-income members to
participate fully in their group responsibilities by providing, if necessary,
reimbursements for reasonable expenses incurred by the members. |
Guidance:
Reimbursements to low-income members for reasonable expenses in fulfilling their group
responsibilities are provided by the grantee or delegate agency from grant funds. Agency
procedures and policy group bylaws may contain definitions of necessary reimbursement and
reasonable expenses, which may include:
 | travel, lodging, and per diem expenses, in line with agency policies
for staff travel, |
 | child care expenses, and |
 | other expenses deemed appropriate. |
|
| Performance Standard 1304.50(g)(1)
& (2)
(g) Governing body responsibilities.
(1) Grantee and delegate agencies must have written policies that
define the roles and responsibilities of the governing body members and that inform them
of the management procedures and functions necessary to implement a high quality program.
(2) Grantee and delegate agencies must ensure that appropriate
internal controls are established and implemented to safeguard Federal funds in accordance
with 45 CFR 1301.13. |
Related Information:
See functions (II)(b),(f) and (g) of the chart, "Governance and Management
Responsibilities," in Appendix A of this section; 45 CFR 1304.50(d)(1)(ii) about
shared decision-making between the governing body and the appropriate policy group; 45 CFR
1304.51(h)(1) concerning financial reporting systems; and 45 CFR 1304.52(k)(4) about
training.
Guidance: The responsibilities of the governing body
include, but are not limited to:
 | Ensuring compliance with Federal laws and regulations, including the Head
Start Program Performance Standards, as well as applicable State, Tribal, and local
laws and regulations, including laws defining the nature and operations of the governing
body; |
 | Understanding the Head Start philosophy and the role of parents and
the Policy Council or Policy Committee in the Head Start shared governance structure,
including the need to secure approval of policies and procedures by the grantee Policy
Council or delegate Policy Committee; |
 | Being fiscally and legally accountable for overseeing the Head Start
program, including taking general responsibility for guiding and directing planning,
general procedures, and human resources management, as outlined in the chart,
"Governance and Management Responsibilities" in Appendix A to this section; and |
 | Ensuring that their agency develops an internal control structure to |
 | safeguard Federal funds, |
 | comply with laws and regulations that have an impact on financial
statements, |
 | detect or prevent noncompliance, and |
 | receive audit reports and direct and monitor staff implementation of
corrective actions. |
In addition, members of the governing body support the program by:
 | Identifying and developing resources to augment Federal funds; |
 | Visiting or volunteering in classrooms and other program activities; |
 | Becoming involved in the self-assessment process; |
 | Initiating joint training opportunities with the Policy Council or
Policy Committee; |
 | Establishing mentoring programs which match governing body members
with members of the policy groups or other interested individuals; and |
 | Obtaining feedback from parents and community members about the
quality of services. |
|
| Performance Standard 1304.50(h)
(h) Internal dispute resolution.
Each grantee and delegate agency and Policy Council or Policy
Committee jointly must establish written procedures for resolving internal disputes,
including impasse procedures, between the governing body and policy group. |
Guidance:
The governing body and relevant policy group of each grantee or delegate agency have the
responsibility for writing and following their own procedures for resolving internal
disputes. It is important to develop and formally adopt dispute resolution policies on a
proactive basis. Therefore, agencies:
 | Consider using community resources to assist in developing resolution
procedures and in resolving disputes; |
 | Set procedures for seeking outside assistance from community-based
organizations for the negotiation, mediation or arbitration of disputes that threaten to
disrupt services to children and families; and |
 | Ensure that new policy group members are made aware of the process. |
|

Appendix A to 1304.50 - Governance and
Managment Responsibilities
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1304.51
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