Table of Contents
Preface
Introduction
Overview
Purpose/Goals
Audience
Performance Standards
Definition of Icons
At a Glance (table of contents)Module 1
Communicating in the Head Start Community
Outcomes
Key Concepts
Background Information
Activity 1-1: Affirming Communication
Activity 1-2. Communication Stories
Activity 1-3: Making Messages Meaningful
Activity 1-4: Giving Attention
Next Steps: Ideas to Extend Practice
Overhead 1: Staff/Parent Communication in Head Start
Handout 1: Communication Stories
Handout 2: What Attracts Your Attention?Module 2
Speaking and Listening Respectfully
Outcomes
Key Concepts
Background Information
Activity 2-1: Successful Conversations with Parents
Activity 2-2: Communication Helpers
Activity 2-3: Listening Well
Activity 2-4: Giving Feedback
Activity 2-5: Using "I" Messages
Next Steps: Ideas to Extend Practice
Handout 3: Elements of Successful Communication
Handout 4: Communication Helpers and Blockers
Handout 5: Listening Well Cue Cards
Handout 6: Feedback
Handout 7: Giving Feedback
Handout 8: Using "I" MessagesModule 3
Using Plain Language Writing
Outcomes
Key Concepts
Background Information
Activity 3-1: Looking at Readability
Activity 3-2: Analyzing Writing
Activity 3-3: Applying A Readability Formula
Activity 3-4: Making Simpler Sentences
Activity 3-5: Improving Messages
Activity 3-6: Auditing Communications Efforts
Next Steps: Ideas to Extend Practice
Overhead 2: Passage #1
Overhead 3: Instructions for Using the FOG Index
Handout 9: Sample Reading Passages, Key
Handout 10: Plain Language Writing
Handout 11: A Rewrite of Passage #4
Handout 12: Making Simpler Sentences, Key
Handout 13: Audit WorksheetModule 4
Planning the Communication Process
Outcomes
Key Concepts
Background Information
Activity 4-1: Communication Quilt
Activity 4-2: Communication Environment
Activity 4-3: My Communications with Parents
Activity 4-4: The Communication Climate
Activity 4-5: Systems for Sharing
Next Steps: Ideas to Extend Practice
Handout 14: Communication Environment
Handout 15: Communication Styles
Handout 16: Creating A Climate for Communications
Handout 17: Systems for SharingContinuing Professional Development
Resources
Materials
Resource Organization