Handout 14: Communication Environment
Instructions: Select an area (physical space) in the Head Start program. Under "Message Senders," list any objects and/or people in that area that send messages to parents. Approach one or more parents who are in that area and ask them if they would be willing to answer a few questions for a training exercise that you are doing. Then ask them the questions below. After the conversation, record notes on what they said in the space under "Parent Reactions."
- When you are here (in this area), what do you notice first?
- What "messages" does this area send you?
- How would you describe the atmosphere here?
- Is this an area that you want to spend much time in?
EXAMPLE
Area: Entry HallMessage Senders: Wall Posters, Receptionist, Chairs
Parent Reactions: I like how some posters are at eye-level for children. Receptionist is so friendly. Chairs are not comfortable, I never see anyone sitting in them.
Area:
Message Senders:
Parent Reactions:
Area:
Message Senders:
Parent Reactions: