Activity 2-4



Giving Feedback

Purpose: Participants willlearn how feedback techniques can be used to improve conversation with others.

Materials: Handout 6, Handout 7

Process:
Tell the participants that in a conversation, it is not enough for each person to do some talking. Each person also has to do some listening. One way to show that you are listening is by offereing feedback. By giving feedback, you confirm to the other person that he or she is being heard and understood. It provides a means for the other person to clarify statements if they are not understood correctly. It also enables the other person to reflect on what they have been saying, which can help them move forward in problem-solving.

Distirbute and review Handout 6, Feedback. Have them practice one-lone role plays using the three forms of feedback ( you may use the suggested conversation openers from Activity 3).

Give out Handout 7, Giving Feedback. Tell participants that their assignment is to look for oppurtunities in the next week to apply feedback skills in a conversation. Discuss with them what some of those opportunities might be (for example, with their children, at a conference with parents, with supervisor). After they have had a conversation in which they used feedback, they should use the handout to make notes on the techniques that worked.

Debriefing:
Ask participants to describe the situation in which they practiced giving feedback and how the feedback affected the conversation. Address any issues they raise concerning the use of feedback.

If participants are willing, reenact their conversations to give them an oppurunity to try other types of feedback or to refine the feedback or to refine the feedback strategies they employed.

Module 2 | Activity 2-3 | Activity 2-5

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