Resolving Conflict:
Strategies for Local Government
by Margaret S. Herman
This book will help resolve conflicts-from staff quarrels to community controversy to interagency disputes-with skill and confidence. Includes sections on working with the public, proactive strategies for long-term success, making the most of the meetings, and much more. Available from:
International City/Council
Management Association
777 N. Capitol St., NE
Washington, DC 20002
(202) 289-4262
(202) 962-3659 for a catalog
(800) 745-8780
Conflict Management Video
This video will help train employees to resolve conflicts and improve work relationships before major problems get out of control and management has to intervene. Includes complete course materials guide. 23 min. Available from:
American Media Incorporated
4900 University Avenue
Des Moines, IA 50266
(800) 262-2557
(515) 224-0256 Fax
E-mail: ami@ammedia.com
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UPDATE on Law-Related Education: Conflict Resolution: What Are Its Foundations, Practices, Successes... and Future?
This continuously updated periodical from the American Bar Association Section of Dispute Resolution contains articles, teaching strategies, and student materials for the individual who is interested in conflict resolution education programs.
For a subscription, or for information on the organization, contact:
American Bar Association/YEFC
541 N. Fairbanks Court
Chicago, IL 60611-3314
(312) 988-5735
(312)988-5032
(312) 988-5522 Customer Service
Web: www.abanet.org/publiced
E-mail: abapubed@attmail.com
In addition to offering materials on conflict, the ABA Section of Dispute Resolution sponsors an annual national conference on children and the law.
"Anger does as much damage to the vessel it is stored in as it does to anything it is poured upon."
- Author Unknown
Growing Communities for Peace Workshops and Seminars
Growing Communities for Peace, a nonprofit organization, helps individuals, schools, and communities develop skills and abilities to resolve conflicts. Also offers staff training and in service, resources, networking opportunities, and a newsletter. For information on this organization, contact:
Growing Communities for Peace
16542 Orwell Road North
Marine on St. Croix, MN
55047-9754
(612) 433-4303
Web: www.peacemaker.org
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Lifesavers! Tips for Success and Sanity for Early Childhood Managers
by Sue Baldwin
Covers issues like stress, parents, staff disputes, and risk taking for early childhood managers. Offers tips on how to cope with managing, whether a novice or a guru. 138 pp. #5313. Available from:
Redleaf Press
450 N. Syndicate, Ste. 5
St. Paul, MN 55104-4125
(800) 423-8309
(800) 641-0115 Fax
Getting Disputes Resolved
by William L. Ury, Jeanne M. Brett, and Stephen B. Goldberg
Contains guidelines for designing a dispute resolution system to handle conflicts effectively and on a continuous basis. #URYGETA305. 226 pp. Available from:
Jossey-Bass Publishers
350 Sansome Street
San Francisco, CA 94104
(415) 433-1767
(800) 956-7739
Jossey-Bass has numerous resources on conflict resolution, management, and professional development. When calling to order, ask for a publications catalog.
Address Corrections: In Issue No. 56 of the Bulletin on Facilities, the address for obtaining the game from Region II RAP, called "The Road to Intergrated Services," should be as follows: New York University, 239 Greene St., New York, NY 10003. The cost of the game is $25. Please fax your request to (212) 995-4562.
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