National Head Start Bulletin
Spring 1997	Conflict Management	Issue 61

Table of Contents

Managing Change Managing Conflict	Guest Editor Marcia Abbo	How to Make a Situation Better or Worse
More Than a Workshop: Raising Your Program's Conflict Resolution IQ	So, how can a Head Start director raise the conflict resolution IQ of his or her program?	Mediation: Turning " Win/Lose" Battles into "Win/Win" Solutions
The Manager and Conflict Resolution	A Head Start Demonstration Project Using Conflict Resolution and Mediation	TEAM: Together Everyone Achieves More
Lesson Learned	Conflict Resolution Strategies for Head Start Staff	Interview with Robert R. BLake
Using Creative Problem Solving Steps to Resolve a Conflict	Preventing, Preempting, and Resolving Conflicts in the Workplace	Conflict Management Organizations
Recommended Bibliography	"I Am Your Child" Campaign	Resources
Resources page two	Resources page three

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